Legal
Privacy Policy
This policy explains how FaultMart handles information when you use our marketplace and related services.
Last updated: September 16, 2026
Account deletion
You can delete your FaultMart account
You can delete your account from your FaultMart account settings. If you cannot access your account, our public deletion page explains how to request deletion by email.
Account deletion options1. Information We Collect
When you use FaultMart, we may collect information you provide when creating an account, creating a listing, communicating with other users, making offers or contacting our support team. This may include your name, email address, phone number, location information and information associated with your listings or transactions.
2. How We Use Your Information
We use information to operate and improve FaultMart, provide marketplace services, help buyers and sellers communicate, process marketplace activities, maintain account security, respond to support requests and detect or investigate suspicious activity.
3. Marketplace Information
Information included in a marketplace listing may be visible to other FaultMart users. Sellers should avoid publishing sensitive personal information in listing descriptions, photographs or other public areas of the marketplace.
4. Communications
FaultMart may provide communication features that allow buyers and sellers to interact. Information shared through these features should be limited to what is reasonably necessary to complete or discuss a transaction.
5. Data Security
We take reasonable technical and organizational measures to protect information associated with FaultMart accounts and marketplace activity. However, no internet-based service can guarantee absolute security.
6. Third-Party Services
FaultMart may rely on trusted third-party infrastructure and service providers to operate parts of the platform. These providers may process information only as necessary to provide their services to FaultMart.
7. Account Deletion
You can delete your FaultMart account from the account settings area after signing in. Account deletion removes personal account information and authentication/recovery information associated with the account. If you cannot access your account, you can request deletion by contacting hello@faultmart.ng. Certain marketplace records may remain in anonymised form where necessary to preserve transaction or marketplace history and are no longer associated with your active personal account.
8. Data Retention
FaultMart retains information only for as long as reasonably necessary to provide marketplace services, maintain security, resolve disputes, meet legitimate operational requirements or comply with applicable legal obligations. When an account is deleted, personal account information and authentication/recovery information are removed. Marketplace records that need to remain for transaction or marketplace integrity may be retained in anonymised form.
9. Your Choices
You may review and update certain account information through your FaultMart account. You may also request deletion of your account and associated personal information through the available account deletion process.
10. Changes to This Policy
We may update this Privacy Policy as FaultMart develops. When material changes are made, we may provide an appropriate notice through the platform or other available communication channels.
11. Contact Us
FaultMart is the app and marketplace service covered by this policy. For privacy questions, data requests or account deletion requests, contact hello@faultmart.ng. FaultMart is operated as part of the TechNerve product ecosystem.